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室内温度达到多少,供暖公司不管

室内温度达到多少,供暖公司不管

浏览：65次 | 提问时间： 07-02 04:44

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旧书 07-02 04:44

明文规定没找到但有个案例可以参考冬季供热直接关系着百姓的冷暖，每年到供暖前夕，兰州市政府有关主管部门都要召开协调会，并三令五申，要求供热单位全力以赴保证居民度过一个温暖的冬季，然而谁又能想到，一提起暖气费的收缴，不仅住户怨声载道，就连供热部门也焦头烂额。难以扯清的室温标准10月24日，家住兰州王家堡15－50号兰石研究所家属院的一位老人来到报社，据他称，他所在的物业公司为了催交取暖费竟然给居民断电。这位大爷说他去年的暖气费没有交清，没有交的原因是室温不达标，按规定，室温达不到18℃，用户可以拒交暖气费，物业部门断电催费实在让他难以理解。但记者采访负责该区供暖的物业公司时，有关负责人说，取暖费的收取令他们头疼不已，用户不缴或拖欠暖气费的理由是室温没达到18℃，但当你测量室温达标时，一些住户认为你的测温仪器有问题，对测量结果不认可，还有一些住户甚至认为只有测温时室内温度合格，等测量完后室温就降下来了。这位负责人无奈地说，供热部门与用户在室温标准方面似乎无法达成共识。恶意欠费成为“顽疾”据了解，拖欠取暖费已经成为兰州市结束福利供暖后很突出的问题，每年供暖之前，供热部门都要对一些拖欠大户实施停暖。国电兰州热电有限公司南干线管理所有关人士对记者说，尽管近两年来取暖费的拖欠比例逐步减小，但是具体到某个居民楼或家属院，就可能影响对整个楼群的供暖，如果收缴的暖气费无法维持整个楼群的运营，只有停止供暖，因为供热站无法弥补因拖欠造成的巨额亏损。供热条例操作难兰宁小区物业公司一位不愿透露姓名的人士对记者说，兰州市在供热方面的矛盾十分突出，正因为如此，政府才出台了专门条例来调整和加以规范，但是在具体的实施过程中操作起来很难。这位人士称，条例规定了室温不达标用户可以拒交暖气费，但是对室温标准的界定本身就很难，往往存在“公说公有理婆说婆有理”的扯皮，缺乏权威的仲裁者；还有一个方面，即使室温不达标，原因也是多方面的，比如管道设施、房屋结构等等，这些问题都很复杂，牵扯到房地产开发公司和住户，而条例中对这些问题都没有细化，因此执行起来很难。

你是我的情人 07-02 04:53

民用住宅室温达到18℃±2℃为标准温度

宠 07-02 05:01

查询是什么原因造成的不达标，如果是由于供热公司原因造成的不热，经过供热公司鉴定完毕后，根据测温情况酌情冲减热费。《内蒙古自治区城镇供热条例》第二十三条规定，因供热单位责任导致室内温度低于18℃，四十八小时仍未改正的，供热单位应当退还室内温度未达到规定温度期间的热费。室内温度在15―16℃(含15℃)之间时，供热单位应减免热用户年度采暖费总额10%的采暖费；在此基础上，室内温度每继续降低1℃时，供热单位应按年度采暖费总额的5%减免采暖费；当室内温度低于12℃(不含12℃)时，供热单位只向用户收取年度采暖费总额25%的热耗补偿；当室内温度低于10℃时(不含10℃)，供热单位免收热用户采暖费。

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