array(3) { ["data"] => array(20) { [0] => array(11) { ["tagname"] => string(12) "中宇卫浴" ["inlink"] => int(0) ["addtime"] => string(10) "1593574413" ["tagid"] => int(126891) ["id"] => string(6) "126891" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503913547726876) ["pageurl"] => string(35) "//www.sheji456.com/ask/tlist/126891" ["m_pageurl"] => string(33) "//m.sheji456.com/ask/tlist/126891" } [1] => array(11) { ["tagname"] => string(12) "卫浴中宇" ["inlink"] => int(0) ["addtime"] => string(10) "1593574704" ["tagid"] => int(175044) ["id"] => string(6) "175044" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503915165679640) ["pageurl"] => string(35) "//www.sheji456.com/ask/tlist/175044" ["m_pageurl"] => string(33) "//m.sheji456.com/ask/tlist/175044" } [2] => array(11) { ["tagname"] => string(12) "卫浴店面" ["inlink"] => int(0) ["addtime"] => string(10) "1593420477" ["tagid"] => int(15613) ["id"] => string(5) "15613" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503909103861764) ["pageurl"] => string(34) "//www.sheji456.com/ask/tlist/15613" ["m_pageurl"] => string(32) "//m.sheji456.com/ask/tlist/15613" } [3] => array(11) { ["tagname"] => string(18) "中宇卫浴品牌" ["inlink"] => int(0) ["addtime"] => string(10) "1599617624" ["tagid"] => int(1279359) ["id"] => string(7) "1279359" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503953751179294) ["pageurl"] => string(36) "//www.sheji456.com/ask/tlist/1279359" ["m_pageurl"] => string(34) "//m.sheji456.com/ask/tlist/1279359" } [4] => array(11) { ["tagname"] => string(18) "合肥中宇卫浴" ["inlink"] => int(0) ["addtime"] => string(10) "1593421488" ["tagid"] => int(35471) ["id"] => string(5) "35471" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503909751881733) ["pageurl"] => string(34) "//www.sheji456.com/ask/tlist/35471" ["m_pageurl"] => string(32) "//m.sheji456.com/ask/tlist/35471" } [5] => array(11) { ["tagname"] => string(18) "中宇卫浴龙头" ["inlink"] => int(0) ["addtime"] => string(10) "1593574704" ["tagid"] => int(155686) ["id"] => string(6) "155686" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503914424336414) ["pageurl"] => string(35) "//www.sheji456.com/ask/tlist/155686" ["m_pageurl"] => string(33) "//m.sheji456.com/ask/tlist/155686" } [6] => array(11) { ["tagname"] => string(18) "中宇卫浴开业" ["inlink"] => int(0) ["addtime"] => string(10) "1600482105" ["tagid"] => int(1762431) ["id"] => string(7) "1762431" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503972584652811) ["pageurl"] => string(36) "//www.sheji456.com/ask/tlist/1762431" ["m_pageurl"] => string(34) "//m.sheji456.com/ask/tlist/1762431" } [7] => array(11) { ["tagname"] => string(18) "中宇卫浴推荐" ["inlink"] => int(0) ["addtime"] => string(10) "1600831090" ["tagid"] => int(1792005) ["id"] => string(7) "1792005" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503973511594003) ["pageurl"] => string(36) "//www.sheji456.com/ask/tlist/1792005" ["m_pageurl"] => string(34) "//m.sheji456.com/ask/tlist/1792005" } [8] => array(11) { ["tagname"] => string(18) "中宇卫浴台盆" ["inlink"] => int(0) ["addtime"] => string(10) "1600842360" ["tagid"] => int(1824581) ["id"] => string(7) "1824581" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503974490963990) ["pageurl"] => string(36) "//www.sheji456.com/ask/tlist/1824581" ["m_pageurl"] => string(34) "//m.sheji456.com/ask/tlist/1824581" } [9] => array(11) { ["tagname"] => string(18) "中宇卫浴西安" ["inlink"] => int(0) ["addtime"] => string(10) "1593575004" ["tagid"] => int(243117) ["id"] => string(6) "243117" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503918515879945) ["pageurl"] => string(35) "//www.sheji456.com/ask/tlist/243117" ["m_pageurl"] => string(33) "//m.sheji456.com/ask/tlist/243117" } [10] => array(11) { ["tagname"] => string(18) "中宇卫浴价格" ["inlink"] => int(0) ["addtime"] => string(10) "1593575004" ["tagid"] => int(251078) ["id"] => string(6) "251078" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503918747615255) ["pageurl"] => string(35) "//www.sheji456.com/ask/tlist/251078" ["m_pageurl"] => string(33) "//m.sheji456.com/ask/tlist/251078" } [11] => array(11) { ["tagname"] => string(18) "中宇卫浴马桶" ["inlink"] => int(0) ["addtime"] => string(10) "1598841442" ["tagid"] => int(746222) ["id"] => string(6) "746222" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503935792218128) ["pageurl"] => string(35) "//www.sheji456.com/ask/tlist/746222" ["m_pageurl"] => string(33) "//m.sheji456.com/ask/tlist/746222" } [12] => array(11) { ["tagname"] => string(18) "中宇卫浴面盆" ["inlink"] => int(0) ["addtime"] => string(10) "1598922953" ["tagid"] => int(822570) ["id"] => string(6) "822570" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503938077065236) ["pageurl"] => string(35) "//www.sheji456.com/ask/tlist/822570" ["m_pageurl"] => string(33) "//m.sheji456.com/ask/tlist/822570" } [13] => array(11) { ["tagname"] => string(18) "中宇卫浴专卖" ["inlink"] => int(0) ["addtime"] => string(10) "1594372024" ["tagid"] => int(562826) ["id"] => string(6) "562826" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503929553190922) ["pageurl"] => string(35) "//www.sheji456.com/ask/tlist/562826" ["m_pageurl"] => string(33) "//m.sheji456.com/ask/tlist/562826" } [14] => array(11) { ["tagname"] => string(18) "中宇卫浴好吗" ["inlink"] => int(0) ["addtime"] => string(10) "1616397097" ["tagid"] => int(7750832) ["id"] => string(7) "7750832" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703504173773881374) ["pageurl"] => string(36) "//www.sheji456.com/ask/tlist/7750832" ["m_pageurl"] => string(34) "//m.sheji456.com/ask/tlist/7750832" } [15] => array(11) { ["tagname"] => string(30) "中宇卫浴的保养机技巧" ["inlink"] => int(0) ["addtime"] => string(10) "1600831090" ["tagid"] => int(1793398) ["id"] => string(7) "1793398" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503973551439901) ["pageurl"] => string(36) "//www.sheji456.com/ask/tlist/1793398" ["m_pageurl"] => string(34) "//m.sheji456.com/ask/tlist/1793398" } [16] => array(11) { ["tagname"] => string(18) "流程是怎样的" ["inlink"] => int(0) ["addtime"] => string(10) "1599709911" ["tagid"] => int(1323262) ["id"] => string(7) "1323262" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503955979403272) ["pageurl"] => string(36) "//www.sheji456.com/ask/tlist/1323262" ["m_pageurl"] => string(34) "//m.sheji456.com/ask/tlist/1323262" } [17] => array(11) { ["tagname"] => string(24) "中宇卫浴品牌介绍" ["inlink"] => int(0) ["addtime"] => string(10) "1599444624" ["tagid"] => int(1135307) ["id"] => string(7) "1135307" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503948935069726) ["pageurl"] => string(36) "//www.sheji456.com/ask/tlist/1135307" ["m_pageurl"] => string(34) "//m.sheji456.com/ask/tlist/1135307" } [18] => array(11) { ["tagname"] => string(18) "宁波中宇卫浴" ["inlink"] => int(0) ["addtime"] => string(10) "1593574362" ["tagid"] => int(112722) ["id"] => string(6) "112722" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503913128296458) ["pageurl"] => string(35) "//www.sheji456.com/ask/tlist/112722" ["m_pageurl"] => string(33) "//m.sheji456.com/ask/tlist/112722" } [19] => array(11) { ["tagname"] => string(24) "中宇卫浴价格如何" ["inlink"] => int(0) ["addtime"] => string(10) "1600831090" ["tagid"] => int(1797484) ["id"] => string(7) "1797484" ["depart"] => string(1) "0" ["updatetime"] => int(0) ["status"] => int(99) ["_version_"] => int(1703503973670977540) ["pageurl"] => string(36) "//www.sheji456.com/ask/tlist/1797484" ["m_pageurl"] => string(34) "//m.sheji456.com/ask/tlist/1797484" } } ["counts"] => int(594325) ["pagecount"] => float(29717) }

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卫浴

中宇卫浴店面服务流程是怎样的

中宇卫浴店面服务流程是怎样的

浏览：39次 | 提问时间： 07-30 10:25

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3个答案

逆天女漢子 07-30 10:26

JOYOU·中宇卫浴高端卫浴品牌，以高贵品质和前沿科技为先导，融合欧洲经典与东方元素，成就别具一格的卫浴风情，追求人与水的天然亲近、安全与轻松的生活体验，倡导荣雅而时尚、健康而自然的灵性水生活方式，创造最舒适、健康、环保、时尚的整体卫浴空间，引领尊荣水生活，打造国内一流卫浴品牌！

爱人未回 07-30 10:34

1、营业开始前：迎宾仪容仪表，站姿、站位标准、要求淡妆上岗，发型统一（女士、发型统一扎起来，公司统一购买深*质头花），*统一。迎宾主动、热情、微笑自然大方，与客户有眼神接触。发现不穿工装当场投注快乐基金2元，并扣店长5元。不允许导购3、5成*堵在门口，扎堆*，发现一次各罚款1元，发型不统一快乐基金2元。2、接待客户3米之外打招呼：您好！中宇卫浴！销售主动性强、服务动作规范，接待客户礼貌用语：您好！请座！谢谢！很抱歉!对不起！如有说：不知道或不清楚的..一些不利于销售的语言，同样“快乐成长”基金投注2元。3、店面礼仪公司内与客户同事相遇时应点头行礼表示致意。客户来店面主动倒水。客人就座后应快速上茶。接听电话礼仪（1）、接电话的四个基本原则：电话铃响在3声之内接起，电话机旁准备好纸笔进行记录，（接听电话无“您好，中宇卫浴”快乐基金1元）确认记录下的时间、地点、对象和事件等重要事项，告知对方自己的姓名。（2）、接听电话的注意事项：认真做好记录，使用礼貌语言，讲电话时要简洁、明了，注意听取时间、地点、事由和数字等重要词语，电话中应避免使用对方不能理解的专业术语或简略语，注意讲话语速不宜过快，打错电话要有礼貌地回答，让对方重新确认电话号码。3、当店内员工无论哪位导购接到客户到店面或电话报维修时，要在第一时间告诉售后，并*或交给导购本人解决，如中间忘记或没*彻底者上交“快乐成长”基金2元4、开订单服务标准：以免引起不必要的投诉A要求客户*填写准确无误、B\整单金额、预交定金金额、如有尾款必须注明：送货前到店面付清全款C\订单必须注明提货方式：如：客户自提、免费送货、物流发货。 D\订单须注明安装事项：如：提前一周通知送货安装、若需拆旧注明收费安装标准。5、免费测量：客户订单有淋浴房、浴缸、智能马桶、或浴室柜尺寸不明确能否安装的，导购主动提出免费上门设计、免费测量，给客户指导水、电路标准预留的尺寸与高度。并画尺寸图以方便备查。6、收银礼仪：唱收唱付（您好！您的应收款金额为***收您**找您**）购物满5000元赠送VIP卡，-----并告知享受的服务（填写VIP卡领用表）------订单上铅笔描写VIP卡号。7、送别客户：您慢走、感谢您的光临！并尽可能为顾客指通往出口或电梯的路8、售后服务正常客户安装完次日回访，填写《顾客回访表格》，每次店长开周例会店长带来，一次未带者，快乐基金投注2元。回访话术：**先生、女士，您好！我是中宇卫浴的服务专员***，打扰您1分钟时间可以吗？我针对售后安装进行一下回访，您的产品安装是否完毕了呢？安装工的服务态度您还满意吧？安装工安装后有没有给您调试呢？如果一切满意，好，谢谢您对我们工作的支持，那，**先生祝您生活愉快！再见！如果客户有不满意的地方----应对，您反映的问题我们会积极的处理，并尽快给您一个满意的答复！感谢您对我们工作的支持，再见！尽快24小时把问题反映给售后并给客户回复。9、针对VIP客户---售后*服务（1） 5000元客户-1.5万订单除全程*外每3个月回访1次，回访时间一订单出库为准。导购可与安装工一起去客户家服务（2）1.6万-2.5万订单除全程*外安装时允许导购跟单安装，每4个月回访一次，并索取转介绍，回访时间以订单出库为准。导购与安装工一起去客户家服务

玩我 07-30 10:43

工作人员态度非常好，虽然负责的人午饭去了，仍解决了，很替客人着想，好~~东西也不错，管子都是铜的，2个花洒是塑料的，以后坏了的话，能拆下来调换。

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中宇卫浴店面服务流程是怎样的

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中宇卫浴店面服务流程是怎样的