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家居退货要求扣包装费

浏览：54次 | 提问时间： 08-04 11:06
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6个答案
愿君安好后会无期 08-04 11:07

希望可以帮到您，卖家是不会从中扣款的，如果卖家一方还是没有发货的话继续和商家协商退款。另外，一般卖家会同意退款的，不要担心，卖家不同意的话就只有申请淘宝仲裁了，您可以静下心来再等几天您好

分岔路口ジ 08-04 11:15

这不成了敲诈吗碰到这种不要脸的卖家。你就直接申请退款。哪里会有这种情况发生？像你这种情况淘宝是会倾向你的。不要听他的扣什么乱七八糟的费用。把你们的*记录记得截图，你直接去投诉他们店铺。这店家太黑心了。丫的，直接请店小二出手

或喜或悲 08-04 11:23

不合理。包装有损坏，卖家在收件的时候应该拒收或者要求快递公司赔偿。没有保值按照快递费用的5倍赔付。收快递可当着快递员的面检查货品有无损坏，如果损坏可拒收，如果正常可签字收货。收快递方法如下：1.查看包裹（快递）外包装是否完整无损；2.在快递回执单上签字（验货之前不要将回执单交给快递员）；3.开包裹（快递）验货；4.确认无误后返还快递回执单给快递员。收货完成。

烟花巷谁的思念那么凉 08-04 11:32

向淘宝管理中心投诉，将问题的原因说明，相信他们会处理的，但是你如果没有特殊的原因要求退货的话，那可能有点不好办。

我是近视眼爱上你别当真 08-04 11:40

如果卖家一直要的话，你无需理会卖家的无理要求。你寄回去的宝贝完好那个废纸板也不值那么多钱，就是你寄回去的宝贝有缺失，但是和宝贝包装完全没关系。如果卖家要扣你的钱，只有一种情况，让淘宝小二那边做判决，你就直接申请淘宝小二吧

Tellme 08-04 11:49

包邮的产品商家没有权利让你补邮费退，但是没有包装费这一说，有的需要自己承担退回去的运费，你只要不影响二次销售的情况下都是免费退的，有的是承诺免邮退，但寄回去的邮费根据不同商家不同情况你好

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