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装修设计师谈单技巧有哪些？装修设计施工资质怎么看？

浏览：50次 | 提问时间： 08-04 11:29

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空城旧忆故人离情深如初 08-04 11:30

l、根据现场详细的述说装修后的利弊，利自不必说，有利花钱很值。弊是当然要解决的，解决是要花钱的。客户自然会做好花钱的心理准备。2、替客户打算，多罗列一些你熟知的材料、工艺和预算，总有一款是适合他的，除非他只是问问已。3、不急于谈成，如果你店大，你大可建议客户多去看看，转转，比较一下，不要给他你很想谈成这个单子的感觉，当然别忘了先把你自己介绍清楚。4、如果你的店小，那只有热情的服务和近乎透明的底价报给他，并明确的告诉他这样的设计和造价以及施工质量在本地决不会有第二家，即使有也肯定有问题(出于竞争只能这么说了)5、其他的硬件我想大家都明白，好的工队和你所在公司的良好运作也很重要，否则你即使谈成了单也未必拿的到提成。谈客户的方式很多,并且每个人都有自己的方式.但总的来说有几个需要注意的方面:1.博得客户的信任.这点非常主要,客户对你产生信任意味着你的话就是圣旨.接下来的沟通将会非常容易.2.了解客户的意图客户分为几种,有的有钱,不在乎多花钱,了解这点可以着重在设计/效果/风格方面沟通,不要提装修款的事.设计风格一般为豪华/富贵有的有钱,但不想多花钱,对此可从简约设计风格入手,适当降低预算,但设计还是首要考虑的.有的不是很有钱,但又想装出好的设计效果.对此种情况要设计/预算齐头并进,但侧重点是预算.有的没有钱,但又想装修,对此着重从质量/预算沟通,设计只是其次.3.推销你的公司让客户打消对于公司的不信任感,这点可从质量/信誉/服务/售后等方面入手.4.详尽仔细的讲解要求整个沟通过程中的讲解,尤其是涉及专业知识的讲解要尽可能细致,这样客户更能够信服你.5.促成适时提出让客户交纳设计定金,如果客户拒绝,可对之前的沟通进行补充,带领客户*施工现场等方式进一步拉近于客户的距离

覆水年华喣色韶光 08-04 11:38

确定初步意向→看房和测量→绘制草图方案和简单报价→和客户达成大致方案共识→做详尽方案和细节报价预算→商讨并确定方案及造价→签单并预收工程款室内设计师谈单要点：1、客户咨询时，应首先向客户介绍公司的市场地位，工程特点（质量上乘）、分级报价（质量价格比合理）、施工流程（八级质量保障体系）。2、咨询时，设计师应全面了解客户待装房间的基本情况，确定装修级别、设计风格、主要材料，做好客户登记，安排好量房时间。3、根据客户的消费取向，主动为其推荐相应价位。4、设计师应向客户准确解释公司不同，价位在价格、工艺做法、材料上的区别和共同点。5、当客户要求做概算时，应严格按报价单进行（报价单上没有的项目须经公司技经部门认可）。6、咨询时不得承诺客户改动暖气、煤气管线。7、客户同意委托我公司装修后，收取500元量房服20、务费（工程尾款中扣除），并向客户开具公司收据，严禁打白条。8、报价时，应严格按公司统一报价做工程项目报价，如有不清楚的项目应向公司技经部门及时咨询，不得擅自改动规定报价。9、报价时，严禁低点切入、漏项报价（误差不允许超过10%）。10、严禁将不同级别的报价做在一个工程项目报价单中。

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