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装饰公司客户服务流程是怎么样的？

浏览：46次 | 提问时间： 08-10 08:49
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3个答案
醉梦中 08-10 08:50

装饰公司客户服务流程;　　1、家装咨询及工程造价概算。　　2、现场测量。　　3、方案设计及工程预算。　　4、确定设计方案及工程预算。　　5、签订合同。　　6、现场技术交底。　　7、施工。　　8、工程验收。　　9·后续服务。

还以为所有的不甘心都会变 08-10 08:58

饰公司的客户服务流程大致是：*收集—》*分流—》**反馈—》界定与甄别服务与维修范围和内容—》维修服务（公司品牌推介加给客户额外*）--》可追溯性记录与客户确认—》反馈维修*并汇总—》服务后评估。  这是远洋装饰的客户服务流程，目前好像只有这家装饰公司设立了专门的“客服部”，是远洋装饰客户服务管理中心（简称客服中心），并且客户满意度非常高，口碑很好。远洋装饰是全国装饰装修“百强”企业，不仅是建筑装饰装修工程施工一级单位，同样还是*建筑装饰设计甲级资质的装饰工程公司，参与项目很多都获得了*级装饰装修大奖。

囍闹 08-10 09:06

装饰公司的客户服务流程大致是：*收集—》*分流—》**反馈—》界定与甄别服务与维修范围和内容—》维修服务（公司品牌推介加给客户额外*）--》可追溯性记录与客户确认—》反馈维修*并汇总—》服务后评估。这是远洋装饰的客户服务流程，目前好像只有这家装饰公司设立了专门的“客服部”，是远洋装饰客户服务管理中心（简称客服中心），并且客户满意度非常高，口碑很好。远洋装饰是全国装饰装修“百强”企业，不仅是建筑装饰装修工程施工一级单位，同样还是*建筑装饰设计甲级资质的装饰工程公司，参与项目很多都获得了*级装饰装修大奖。

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